Return Policy

VRS Design 30-Day Money Back Guarantee

  • VRS Design products purchased directly from the VRS Design website have a 30-day Money Back Guarantee.
  • If you are not completely satisfied with your purchase, you can return your item by mail within 30 days after date of delivery for a full item refund issued in the original form of payment.

Return Requirements

  • Product must have been purchased directly from www.vrsdesign.com
  • You must have a valid order number from www.vrsdesign.com
  • Return item(s) must be in their original packaging without any missing contents
  • Return item(s) must be in like-new resalable condition
  • Refunds are for product only and original shipping charges are non-refundable
  • VRS Design, Inc. (VRS Design) is not responsible for return shipping charges
  • Return item(s) made after 60 days and not in their original packaging or missing contents may be subject to a 15% restocking fee

How to Request a Refund

  • Submit a RMA request to VRS Customer Service Department support@vrsdesign.com.
  • Please provide your original order number and the reason for return. To expedite the process, additional photos or any other evidence is highly recommended .
  • Please allow up to 48 hours for your return request to process.
  • Once you ship your return, please allow up to 15 days for your package to reach our facilities and be processed with our RMA team. You will receive an email confirmation of your credit once it has been issued.
*All Final Sale and Promotional items are not eligible for Returns, Exchanges, or Warranties.
*VRS Design, Inc. (VRS Design) is not liable for any Lost or Stolen return packages during transit/delivery.

Please send returns to:

VRS DESIGN
Attn:RMA Department
14251 Firestone Blvd #110
La Mirada, CA 90638